Fido’s Technologies Inc. – Privacy Notice

Last Modified: January 2026

1. GENERAL INFORMATION

Fido’s Technologies Inc., including its affiliates and subsidiaries (the “Company”, “we”, “our” or “us”) is committed to complying with data protection regulations, including but not limited to, the Liberian Cybercrime Act 2016, and the regulatory requirements of the National Lottery Authority, and any other legislation as may be amended from time to time, related with data protection, for the purposes of this Privacy Notice (“Notice“).

Company is licensed in the Republic of Liberia and regulated by the National Lottery Authority of Liberia with license number NLA-09/25/2025. If you have any other questions regarding this Notice or protection of your data, please feel free to contact us under the Section “How to Contact Us”.

This Notice explains our practices regarding data collection, storage, usage, sharing and protection measures, as well as your rights related to your Personal Data (as identified below).

Personal Data or information means any information that identifies an individual or may reasonably identify an individual with reasonable effort (collectively, “Personal Data“). Your Personal Data may be processed by our agents, employees, affiliates, partners, and subcontractors in accordance with this Notice.

Please read this Notice carefully. By using our website (“Websites“) and services (“Services“), or creating an account, you hereby agree to all the terms of this Notice and to the use of your Personal Data in accordance with these terms. While providing Personal Data is optional, certain Services may be unavailable without it.

Major changes will be posted on our Website, with an email notice for significant updates. Changes are effective as of the “Last Modified” date, and continued use of our Services implies agreement with those changes. We, therefore, recommend that you check the Notice regularly. Moreover, by continuing to use the Website, you agree to be bound by this Notice as well as by the latest modifications to it. If you do not agree to be bound by this Notice or to any change made to this Notice thereof, then you shall immediately discontinue to use or access our Services.

In this Notice, you can learn about:

1. GENERAL INFORMATION
2. WHAT PERSONAL DATA WE COLLECT?
3. MINORS
4. PURPOSES AND CONDITIONS FOR PROCESSING PERSONNAL DATA
5. WITH WHOM WE SHARE PERSONAL DATA?
6. MARKETING AND ADVERTISING
7. THIRD PARTY TRACKING TECHNOLOGIES
8. RETENTION OF PERSONAL DATA
9. WHAT ARE YOUR RIGHTS?
10. LANGUAGE VERSION
11. HOW TO CONTACT US?

2. WHAT PERSONAL DATA WE COLLECT?

We collect and process Personal Data about you which may consist of the following:

·       Registration/Login

By registering as account holder and User of our Services (or by completing the registration form), we collect information necessary for user identification and account management. This information may include but is not limited to the following information: your name, surname, date of birth, email address, residing address, phone number, and IP-address, and any other mandatory details as might be requested at any and all time from you for the purpose of registration and/or continued use of the Services. In addition, we may collect certain information as required under various gambling regulations, as well as Know Your Client (“KYC”) and Anti-Money Laundering (“AML”) regulatory requirements, such as your source of funds. The said data is processed in order for the Company to fulfil its contractual and regulatory obligation with its users.

·       Live Chat/Support/Contact Form

We monitor and/or record your conversations with us and retain the recordings for such periods as may be necessary to handle your inquiries for customer support and/or security purposes, or as may be required by law.

·       Payment Processing

Any provided account numbers, credit card details or other information regarding payment transactions will be collected and may be transmitted to the payment service provider, in order to fulfill the payment, requested by the user. Additional terms and conditions of the payment providers may apply, which should be available in the transaction process.

·       Identification Documentation

We collect and store uploaded documents for KYC and AML, such as ID documents, in order to identify customers, to process your requests and/or to comply with effective laws and regulations. These documents are also used for the purpose of prevention and detection of fraud, prevention of money-laundering and terrorist funding and ensuring responsible gambling.

·       Player Behaviour and Game Play Information

We also process your information on deposits, bets, session duration, and behavioural monitoring which outlines data categories required for identity verification and regulatory compliance.

·       Voluntary information

We also collect information which you provide us voluntarily in order to personalize your account or for a specific function, for example, you can provide your gender, date of birth, age, interests as well as other additional information about yourself which you voluntarily provide to us at your discretion for a specific function. In addition, we collect feedback, email communications, and additional information shared during service use.

·        Information we collect from third parties

We sometimes collect Personal Data from third party service providers relevant to our services and data needed for identity verification and fraud prevention.

·       Technical and Analytics information

We collect technical details such as device type, operating system, browser information, and usage logs are processed to enhance functionality and improve user experience, aligning with the RoPA’s tracking of user activity and device information for analytics.

3. MINORS

The Services are not designed or directed to persons under the age of eighteen (18) with respect to the use of the Services. If you are under 18, you should not download or use the Services nor provide any Personal Data to us. If you have any reason to believe that a minor has shared any information with us, please contact us (our contact details are available under the “HOW TO CONTACT US?” section).

4. PURPOSES AND CONDITIONS FOR PROCESSING PERSONAL DATA

This section outlines the purposes, legal bases, and specific data categories associated with processing Personal Data:

Special of Personal Data

Our processing of your Personal Data may also involve special Personal Data (for the provisions and improvement of our Service.

We will only process such information, as well as disclose it to competent authorities (law enforcement bodies), where it is strictly necessary and required for the following purposes (to the extent permissible by applicable law): (i) prevention or detection of an unlawful act; (ii) prevention of dishonesty, malpractice, or other seriously improper conduct, provided that obtaining your consent may prejudice those purposes.

5. WITH WHOM WE SHARE PERSONAL DATA?

We do not rent, sell, or share your Personal Data with service providers except as described in this Notice. The Personal Data will be disclosed to recipients only to the extent required for the specific purpose, as stipulated in this Notice.

We may share Personal Data with any of the following recipients:

• Companies within our group and other affiliated companies;
• Subcontractors and third-party service providers (e.g.,) cloud computing companies, marketing affiliates, identity verification and fraud prevention services, and other data verifiers;
• Credit reporting agencies;
• Payment service providers, payment processors and banks;
• To any third parties who provide services in relation to the operation or promotion of the applicable in-house brand;
• To any third parties who organize offline events or tournaments on behalf of or in conjunction with any companies within our group;
• Auditors, contractors or advisers of any of our group’s business processes;
• To any third parties who investigate, detect or prevent fraudulent or illegal activity (e.g. governmental authorities, police, banks and other investigatory organizations);
• Gambling addictions bodies;
• Gaming providers;
• Licensing authorities, governmental and regulatory bodies, in accordance with applicable laws and regulations; and
• Potential purchasers or investors in any of the companies within our group, or in the event of a corporate transaction in relation to any company within the group (in such event, the acquiring company or transferee will assume the rights and obligations as described in this Notice).

In addition to the purposes listed in this Notice, we share Personal Data with those recipients for any of the following purposes:

• Storing such information on our behalf, for example by using cloud computing service providers;
• Processing such information to assist us with our business operations (e.g. to process payments and your deposits; authenticate your access; auditing our operations; detect and prevent fraudulent or illegal activity; etc.);
• Performing research, technical diagnostics or analytics; 
• Communicating targeted advertising, as well as promotional and informational materials, in accordance with our marketing policy (see below, under “Marketing“); and
• Whenever we believe in good faith that disclosure is necessary to protect our rights or legal claims, enforce our policies (including our User Agreement and Notice), protect your safety or the safety of others, as well as to investigate or prevent any fraud, for security reasons or to help us with any other related technical issue.

6. MARKETING AND ADVERTISING

We will use your Personal Data, such as your name, home address, email address, telephone number etc., collected by ourselves and/or through our third-party subcontractors for the purpose of providing you with promotional materials via different marketing techniques such as direct email, telephone marketing, SMS and post. These materials relate to our Services, as well as products or offers, including administering contests, promotions, surveys or other site features, from other companies within the Company’s group or  the Company’s business partners and affiliates (“Marketing Affiliates”), that may interest you.

We may share and disclose Personal Data with our Marketing Affiliates for targeted offers our Marketing Affiliates may as also contact you through direct email, post, SMS telephone if we believe it’s relevant to you.  Our legal basis for this processing is your affirmative consent.

You may at any time decline receiving further marketing offers from us or from our business partners and marketing affiliates by either: following the links inserted in the promotional emails (e.g., selecting the opt-out link), by updating the notifications preferences in your personal settings of your account or contacting our customer support (the information is available under the section “HOW TO CONTACT US?” of the Notice or by reaching out to us at [email protected] . Please note that even if you unsubscribe from our marketing mailing list, we may continue to send you service-related updates and notifications.

7. THIRD PARTY TRACKING TECHNOLOGIES

We may use third-party advertising technology across our Website to serve advertisements when you visit or use our Services (“Tracking Technologies“) to collect information about your online behaviour and device. This data is used to personalize your experience on our Services and to enhance our platform’s performance

You can set your browser to refuse all third-party cookies, or to alert you when cookies are being sent, also you may opt-out of many third-party ad networks, including those operated by members of the Network Advertising Initiative (“NAI“) and the Digital Advertising Alliance (“DAA“).

We also allow third parties to collect information about you through Tracking Technologies. To learn more please see our Cookie Notice.

For more information, visit: www.networkadvertising.org/optout_nonppii.asp and www.aboutads.info/choices.

8. RETENTION OF PERSONAL DATA

If you have registered with an account through our Services, we will retain your Personal Data during the period your account is active. In addition, we will retain your Personal Data for specific additional periods, to enable us to meet our legal obligations under applicable laws or regulations, such as the applicable gambling regulations, KYC and AML regulations.

In addition, we may retain your Personal Data for longer periods if necessary for our legitimate interests, such as fraud prevention and record keeping. Where your Personal Data is no longer required by us, we will either securely delete or anonymize the information in question.

If for any reason you wish to delete your Personal Data, please send us an e-mail to: [email protected] , and we will make reasonable efforts to address your request.

9. WHAT ARE YOUR RIGHTS?

You have certain rights regarding the collection and processing of Personal Data. To the extent these rights apply to and concern you, you may exercise them by contacting us via the details available in “HOW TO CONTACT US?” with the following rights:

• Rights of access – You may obtain a copy of the Personal Data held and request its transfer to a third party;

• Right of rectification – In the event that the data held about you by the Company is inaccurate, incomplete or outdated, you may request the rectification of said data (except in cases where the information is required to be kept in its original format under any applicable laws and regulations);

• Right of erasure – You may at any time request that the Company erases data held about them by sending an email to the Company as outlined in this Notice. You are, however, advised that with the deletion of their Personal Data, the customer might not be able to use the Service anymore or the account might be totally closed;

• Right to block processing, objection to processing and withdrawal of consent – You may at any time request that the Company restricts or ceases to conduct certain data processes provided that there exists no other lawful basis on which the Company is authorized to process said data;

• Right not to be subject to automated decision-making – You have the right not to be subject to a decision based solely on automate processing which produces legal effects or similarly significantly effects to you.

Please note that these rights are not absolute and may be subject to regulatory requirements. You are welcome to contact us for any questions, requests or complaints through our contact details below. We will make an effort to reply within a reasonable timeframe. Please feel free to reach out to us at any time. If you are unsatisfied with our response, you can lodge a complaint with the competent supervisory authority.

10. LANGUAGE VERSION

The Notice has been drafted in the English language, which is the original and controlling version of this Notice. All translations of this Notice into other languages are for convenience only and shall not control the meaning or application of this Notice. In the event of any discrepancy between the meanings of any translated versions of the Notice and the English language version, the meaning of the English language version shall prevail.

11. HOW TO CONTACT US?

Fido’s Technologies Inc. is a company incorporated in Liberia, bearing registration number  500998646 and having its registered address in 20th Street Sinkor , P.O Box 1000 Monrovia 10 , Liberia. For any privacy or data protection queries, the company’s Data Protection Officer can be reached via email on [email protected] with the Subject ‘Privacy’. We will make an effort to reply within a reasonable timeframe. Please feel free to reach out to us at any time. If you are unsatisfied with our response, you can lodge a complaint with the applicable data protection supervisory authority. Notwithstanding this right, we kindly ask you to please attempt to resolve any issues you may have with us prior lodging a complaint with the relevant data protection supervisory authority.