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You can change your password at any time.
To change your password:
Please contact us if you’ve made a deposit and it hasn’t appeared on your account balance. Send us a screenshot of the confirmation message received from your Mobile Money operator with the transaction ID or from the receipt you got at our shop. [email protected]
Your account ID might be needed to complete some operations.
To find your Account ID:
If you have forgotten your password, follow these fast and secure steps: